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  • Important : inSync Client Customer Advisory and Upcoming Login and Administrator Experience Change

    inSync Client - Customer Advisory: Backup fails post Windows 10 Creators Update 1803 if backup content has OneDrive or Sharepoint mapped folders

    We have uncovered an issue with the inSync Windows client on devices running Windows 10 Creators Update 1803, wherein backups fail if the user has configured OneDrive or Sharepoint mapped folders for backup.

    This issue will be fixed for inSync Cloud users in the upcoming inSync Client v6.1 which is scheduled for release on July 28, 2018.

    If any of your users are experiencing this issue, contact Druva Support.

    Login and Administrator Experience Change with the July 2018 Cloud Push for inSync

    With the cloud push scheduled on July 14, 2018, we are excited to make the new Druva Cloud Platform Console available to all the inSync customers.

    With this update, the inSync administrators will experience the following changes on the inSync Management Console:

    • A new login page that enhances the login experience
    • A new role, Druva Cloud administrator, and updates to the existing administrator roles
    • New guidelines for a stronger password policy
    • Availability of single sign-on and Geofencing to inSync Business Edition
    • The option to experience the new Druva Cloud Platform Console from the inSync Management Console
    • A new login and logout experience for customers with inSync as well as Phoenix licenses

    For more information, see Login and Administrator Experience Change for inSync.