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  • End of Support for Object Store with inSync On-Premises 5.9.8 patch release

    Druva will end support for Object Store with the upcoming inSync On-Premises 5.9.8 patch release scheduled for July 13, 2018.

    Why is this change necessary?

    Based on the customer demand and technical enhancements to Druva's proprietary File Store technology, Druva has decided to end its engineering efforts for Object Store.

    What is the impact of this change?

    After upgrading to On-Premises 5.9.8 patch, backups will fail for devices that are mapped to the Object Store.

    inSync administrators must create a new File Store and assign users to the new storage. After the user migration is complete, inSync will initiate a full backup of all the devices.

    Data in the Object Store (prior to switching to File Store) will continue to be available for restore as per the defined retention policy settings.

    Steps for creating a new storage

    If your organization is using Object Store, perform the following steps:

    1. Create a new storage. For more information, see Create a file store.

    2. Move all users from the old storage to the new storage in batches. For more information, see Change storage assigned to a user. inSync will run a full backup of the devices mapped to the new storage. Allow inSync to successfully complete the full backup. Data in the old storage will will continue to be available for restores.

    3. Upgrade to inSync On-Premises 5.9.8 patch release. Detailed instructions for the upgrade will be available at the time of the release.

    The steps are also available in the End of Support for Object Store article.

    Where can I access the supporting documentation?

    Click here to access the latest version of inSync On-Premises documentation.

    How can I get more information?

    As always, we appreciate your business and should you need any further assistance, you can open a case with Druva Support.