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Druva will end support for disk space savings storage with the upcoming inSync On-Premises 5.9.8 patch release scheduled for July 13, 2018.
Why is this change necessary?
To offer customers an optimal experience and take advantage of technical enhancements, Druva is investing in performance-based storage which provides several advantages:
What is the impact of this change?
If the inSync administrator does not create the performance-based storage, backups will fail for devices that are mapped to the disk space savings storage. Data in disk space savings storage (prior to switching to performance-based storage) will continue to be available for restore as per the defined retention policy settings.
To successfully run scheduled backups, after upgrading to the On-Premises 5.9.8 patch, inSync administrators must create a new performance-based storage and assign users to this new storage. inSync will initiate a full backup of all the devices as soon as the user migration is complete.
Steps for deploying the new performance-based storage
Step 1: Identify if your organization is using the disk space savings storage
If none of the storages have “__drstdata__” folder, you are not using disk space savings storage. The following Step 2: Create a performance-based storage is not applicable to you.
Step 2: Create a performance-based storage
Perform the following steps to create a new performance-based storage:
The steps are also available in the End of Support for disk space savings storage article.
Where can I access the supporting documentation?
Click here to access the latest version of inSync On-Premises documentation.
How can I get more information?
As always, we appreciate your business and should you need any further assistance, you can open a case with Druva Support.