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Important: This announcement is applicable only for customers who use IP addresses to whitelist the Phoenix Cloud network traffic.
At Druva, we are committed to providing our customers with the best Cloud Data Protection product experience. In line with our commitment to continuous improvement, we are expanding our IP address range for Phoenix Cloud in the last week of January 2018.
What is the impact of this update
After the maintenance window scheduled in the last week of January 2018, the IP address range for Phoenix Cloud will expand to include additional IP addresses. Failure to whitelist the new IP address range for Phoenix Cloud will result in inaccessibility to the Phoenix Management Console as well as backup services.
Action requiredIf your organization uses IP addresses to connect to the Phoenix Cloud, you must whitelist the new IP addresses. Please contact Druva Support for the list of new IP addresses.