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  • inSync Client 5.9.5 for inSync Cloud released on May 13, 2017


    With a strong focus on reporting, troubleshooting, and ease of deployment, the following features are available with the inSync Client 5.9.5 release for inSync Cloud.

    inSync Cloud updates
    A. Defensible Deletion
    Added as an offering with inSync Governance, the Defensible Deletion capability enables inSync administrators to,
    * Delete emails and files that are malicious,  sensitive, inappropriately available to some employees, or have little or no business value.
    * Provides reduced compliance risks, adherence to organizational security policies and reduced cost of data management.

    B. Support for Microsoft Office 2016 System Settings
    Simplify device refresh with backup and restore of expanded system settings for Microsoft Office 2016 through inSync Client.

    C. Exterro Connector for inSync
    Exterro customers can now use Exterro's inSync connector to place custodians on hold and ingest data for eDiscovery processing and review without manually creating legal holds within inSync. To learn more, download this white paper.

    D. Enhanced Troubleshooting for Cloud Apps
    After configuring a Cloud App for backup in the inSync Management Console, inSync administrators can now use the new Verify Configuration option to check whether the Cloud App is configured correctly. Configuration verification involves the following,
    * App authentication
    * User existence
    * User’s endpoints existence
    * User authentication

    inSync Client Updates for Administrators
    A. Device Name Auto-update
    inSync has simplified device management by making it easier to manage the device name in inSync Management Console. inSync will periodically check the hostname of the endpoint device being backed up and will automatically update the changes in the inSync Management Console.

    B. Log Collection Automation
    inSync has simplified the workflow to troubleshoot user reported issues. Now, inSync administrators can remotely enable the debug mode for inSync Client to collect all relevant logs, errors, and data points with an option to forward the collected logs  to Druva Support.

    inSync Client Updates for End Users
    A. Capability to Protect Data on Old Device during Remote Device Replace
    Now, for an inSync administrator-triggered remote replace and refresh of an endpoint device, an inSync Client user can add a new device while independently maintaining the old device. This will ensure the old device stays protected even after the new device is activated.

    B. Restore Status Improvements during Device Replace
    inSync Client now provides improved visibility in instances where files are not restored during device replacement operation. inSync Client displays missed file count and list to end users.

    C. Support for Custom Office 2013 and Office 2016 Template Location
    inSync extends support to backup Microsoft Office 2013 and Office 2016 user-configured custom template location for each Office Suite Application.

    D. Enhanced messaging for Password Policy
    inSync Client users will now see enhanced error messages related to the password policy that is enforced by the inSync administrators. Appropriate error message will appear on the inSync Client UI if passwords are not created as per the guidelines defined in the password policy.

    inSync Client Updates for both - inSync Administrators and End Users
    A. Enhancements to Misconfigured Folder Behavior
    inSync now identifies all misconfigured folders in a backup cycle and lists all such folders on inSync Client UI and in the Misconfigured folder alert message that is sent to inSync administrators.

    B. Support for Amazon WorkSpaces
    inSync Administrators and inSync Client users can now leverage inSync’s backup and restore capability for Amazon WorkSpace data.

    For detailed documentation related to the new features and enhancements, see the inSync Cloud Updates OR contact Druva Support.